Case Study #293 examines a REALTOR® who sent her buyer to view a property without being accompanied or supervised by a licensee, and who provided her Lockbox Access Card and/or One Day Showing Code to a member of the public. This REALTOR® executed a Consent to Discipline acknowledging a breach of:
- CREA Standards of Business Practice Article 12: Skilled and Conscientious Service;
- Rules of Cooperation 6.02 (b): Appointments;
- Rules of Cooperation 10.01 (a), (c), and (e): Lockboxes and Access Cards – Terms of Use.
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Reports of disciplinary action taken by the Board are for the information of members only. Any member found to have shared this information with the public will be reviewed by the Professional Conduct Committee.