We’ve just learned that on Tuesday, March 26, SentriLock will be moving to a new version of their website, Sentrilock.com. The biggest change will be to how you find your lockboxes.
Currently, you click on a tab called “My Lockboxes.”
In the new website, you will need to click on “Properties.” Then, you will need to conduct a search to locate your lockboxes. In the Search Field drop-down box, click on Lockbox Association, and in the Search Value box, type Fraser. This will generate a list of all your lockboxes associated with the FVREB.
We’ll post additional tips as we explore the new website. If you need help with the SentriLock website, please contact SentriLock support 1-877-736-8745.
Update:
After sharing our concerns regarding issues with the new SentriLock website and lack of notice of the intended launch, we learned that Sentrilock now plans to delay the implementation of their new website, instead of launching on March 26 as planned. We do not have a new launch date, however, we suggest that you explore the new SentriLock website by clicking on the “Try New View” option in the top right of your screen to become familiar with the upcoming version.
Of note, the biggest change appears to impact how to find your lockboxes. Currently, you can click on a tab called “My Lockboxes”. In the new website, you will need to click on “Properties.” Then, you will need to conduct a search to locate your lockboxes. In the Search Field drop-down box, click on Lockbox Association, and in the Search Value box, type Fraser. This will generate a list of all your lockboxes associated with the FVREB.