Members have less than two weeks – until the end of 2019 – to work with WEBForms® Legacy in a limited capacity. On December 16, WEBForms® Legacy became read-only and REALTOR® Load (ADT) was disabled.
Until December 31st, you can still edit existing transaction kits, download forms and migrate your kits over to CREA WEBForms® 2019.
Final TWO WEEKS to archive your transaction kits
CREA is scheduled to deactivate WEBForms® Legacy on Tuesday, January 2. After January 2, no kits will be accessible by members or Board staff.
Where to find help
CREA has multiple guides and videos for CREA WEBForms® 2019.
We are continuing to offer our 3-hour, hands-on lab courses for the new platform. The first two weeks of January are sold out. The next available course is January 15. Register through the TLC Calendar.
For Upload Listing, FVREB staff developed step-by-step written instructions and a 10-minute how-to video, both posted on REALTOR Link REALTOR Link.
If you’re still having difficulty, please contact transition technical support.
FVREB Helpdesk (Primary Support):
Monday to Friday, 8 am to 4:30 pm
(604) 930-7626 or toll free 1-(800) 908-1494
(Note: Holiday schedule in effect December 24 to January 1)
CREA Member Support Team:
Monday to Friday, 8 am to 9 pm; Saturday and Sunday, 8 am to 7 pm
1-(888) 237-7945