Trouble uploading your picture to Paragon? Here’s help

Have you been receiving an error message when trying to upload your listing pictures to Paragon that looks like this?

Well, there’s a quick fix available for you!

First, be sure that your picture resolution is at least 640 x 480. In order to increase the quality of images being uploaded, the minimum size requirement was also increased. This means that all pictures moving forward must meet the minimum resolution standard to be uploaded. So, a photo you were able to use previously will need to be adjusted before it can be uploaded and used again.

(Note: the maximum resolution is 1280 x 960. Any Images larger then this will be compressed to fit this resolution.)

In the event that your image is too small, there is an Image Resizer Tool available to you within Paragon. This can be found under Upload Multiple Photos when you are in Picture Administration. Note: Please keep in mind, when adjusting your photo size, the quality of the image will be affected.

As always, if you have any questions about Board services or tools, feel free to contact the Helpdesk at 604-930-7626.