New on Paragon® Connect: New ‘Tones’, Menu Updates, Easy-to-Find CMA, and More!

Paragon 11.2 has new features for users

Agent Recommendations with Default Comments

In a previous release, Paragon introduced an optional comment field for agents when recommending a listing. If a comment was added, clients using the Collaboration Center mobile app received a push notification highlighting the recommendation. However, if no comment was entered, no notification was sent to the client.

To improve engagement, Paragon has added a default placeholder comment: “Here is a listing for your review.” If the agent does not enter a custom comment, this default will be used, and a push notification will be sent. This ensures that every recommendation draws attention, even without a personalized message.

Quick Actions Widget Updates

With the ‘Power Search’ now featured prominently in the top banner of Paragon Connect, it has been removed from ‘Quick Actions’. The Property Watch link has also been removed from Quick Actions, as it now has its own dedicated widget.

Based on agent feedback, Paragon has added a new Quick Action: “Create New CMA.” This lets agents quickly launch a new CMA directly from the dashboard.

A New Way to View Reports

Paragon has changed how agents access new reports. Now, when you click or tap the View Switcher icon, reports will appear in a sleek side sheet instead of a bottom drawer or pop-up dialog. This new layout offers more space, better organization, and easier navigation across all available reports.

To help you stay oriented, the active report you’re viewing will now be subtly highlighted with a background effect — making it easy to see exactly where you are.

Multiple Voice Tones – Restb.ai Remarks

If you’re already using Restb.ai to auto-generate your remarks field, this upgrade may be of interest. Paragon has expanded the feature to let you choose from five unique voice styles. Previously, all remarks used the default “Standard” voice, but now, you can tailor the tone to better fit your listing and audience.

Options include:

  • Standard (default)
  • Playful
  • Professional
  • Conversational
  • Concise

Whether you want to keep it light, buttoned-up, or straight to the point, you’re in control of the tone.

Contact Manual Email Templates

Contact emails sent manually from Collaboration Center or CollabLink now feature an updated design. The new templates are cleaner, mobile-responsive, and fully compatible with both light and dark modes.

Each email includes the Paragon Connect logo at the top, along with sender details and the message, presented in a modern, easy-to-read layout.