Update on FVREB course materials and course cancellation policy

Today’s eMemo contains the following update:

  • distribution of course materials
  • policy on course cancellations

Distribution of course materials

Starting on June 1, 2020, all Professional Development Program (PDP) and computer lab class course materials will be available to attendees in PDF format only. No hardcopy materials will be provided.

When a member registers for a PDP course or lab class through the TLC Calendar, the manual is attached to the automated web registration receipt. The course material will also be attached to the Zoom meeting details sent to the member two days prior to the course date.

Policy on course cancellations

During the transition from in-person to online courses in response to the COVID-19 pandemic, the Board has been flexible on the course cancellation policy. Now that members are more familiar with the processes for registering and attending online courses, the Board policy will once again be enforced starting on June 1. See below for a reminder on the policy.

FVREB course cancellation policy:

Verbal or written notice of course cancellation must be received by the Board’s Education Team (604-930-7644 or education@fvreb.bc.ca) at least two full business days prior to the commencement of a course date (excluding Statutory holidays) in order to be eligible for a full refund. Students whose withdrawal notices are not received two full business days prior to the course date are liable for the entire fee.

Note: Course cancellations are not available by the web registration process: only verbal/email withdrawals are accepted. Some special events such as the “Conference and Trade Show” may have a unique cancellation policy in place, which will be noted in the advertising.

If you have any questions about this update, please call 604-930-7644 or email education@fvreb.bc.ca.

Source: FVREB Communications