SentriLock app update and holiday hours

SentriLock holiday hours

SentriLock tech support will be closed Saturday, December 24, Sunday, December 25 and Sunday, January 1 in observance of the Christmas and New Year’s holidays.

If needed, you can obtain an update code for their SentriCard or a one day code by calling 1-877-736-8745. One day codes can also be generated via the SentriSmart phone app.

SentriSmart app update

In other news, the SentriLock mobile app, SentriSmart, has received an update that includes a number of new and exciting features.

Available now, the new update includes:

  • Pin or password change: If you’ve forgotten your PIN or password, you can now change them from the settings menu.
  • Agent Safety Feature: This is an opt-in service which can be activated from the settings menu in SentriSmart. Agent Safety checks on your safety throughout a showing and also provides a “Send Alert” capability that you can use to initiate a message if you need it. Specify your emergency contact for Agent Safety right from your phone’s contact list.
  • New Message Center: Provides all communications in one location, such as showing notifications and low battery notifications.
  • Missing key alerts: After accessing the lockbox, you have the option to choose “Key Missing,” which allows you to send a notification to the listing agent.