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To Delete or Not to Delete?

Rules of Cooperation: Rule 3:16 – Making Changes to Listing Information 

The Rules of Cooperation are a set of established guidelines shared between the FVREB, the Real Estate Board of Greater Vancouver (REBGV) and the Chilliwack & District Real Estate Board (CADREB). These guidelines support members within these regions to work together more effectively.      

Rule 3.16 of the Rules of Cooperation covers specific guidelines for making changes to listings details. A new rule regarding the deletion of data was first introduced in spring of 2020, at a time when COVID-19 safety protocols were a key point of focus for everyone, and market conditions were starting to reach a frenzied pace. Adjusting to new ways of doing business, while maintaining productivity levels and service excellence kept our members juggling many priorities in a new world. Some members may have missed the introduction of this rule.

As we collectively move towards brighter days, there is no better time than now for a friendly reminder. Included below is the entire Rule 3.16, drawing particular attention to subsection 3.16 (c):

3.16 Changes to Listing Information

(a) Any change in the MLS® listing information on the listing contract must be on the appropriate form of the MLS® System and delivered to the Board or where permitted, Listing Brokerage loaded within two (2) calendar days after the Listing Brokerage has received the change in writing, signed by the seller(s).

(i) An extension of the MLS® Listing Contract must be on the appropriate form, signed by the seller(s) prior to the expiry date of the listing and delivered to the Board not later than two (2) calendar days after the expiry date shown on the listing.

(ii) Changes to the information on the data input form may be communicated to the MLS® Department in writing, at the discretion of the MLS® Department.

(b) Any changes to MLS® listing information must be communicated in writing by the Listing Brokerage to any Cooperating Brokerage or potential buyer that shows interest in the property, from the time the change was made and until such change has been published on the MLS® System and such period of time thereafter as is reasonable in the circumstances.

(c) Members are not permitted to delete information from the listing for the sole purpose of making such information not available in the MLS® System for future reference.  This includes, but is not limited to, photos, brochures, remarks, measurements, and data.

Thank you for your cooperation. If you have any questions about the Rules of Cooperation, please contact your Managing Broker.

Source: FVREB MLS®