Members are advised that the Board office building will be closed to members and the public effective 12:00 noon, on Friday, December 22 through to 8:00 a.m. on Tuesday, January 2, 2024. The front door will be locked, and the switchboard voicemail will be on. However, please note staff will continue to offer essential services during these days that are not statutory holidays:
- December 22 — 8:00 a.m. to 12:00 noon
- December 27 — 8:00 a.m. to 4:30 p.m.
- December 28 — 8:00 a.m. to 4:30 p.m.
- December 29 — 8:00 a.m. to 12:00 noon
Helpdesk
For information technology (IT) services, an FVREB Helpdesk staff member will be available at Helpdesk and 604.930.7626. MLS® The MLS® Director and team members will be processing listings, amendments and sales for year-end.
- All firm sales reported to the Board prior to the noon Medallion cut-off on Friday, December 29 will be processed and included in this year’s Medallion.
- Any firm sales submitted to the Board after the noon Medallion cut-off will be processed in January and included in next year’s.
- For December 27, 28 and 29, Lockbox services and MLS® will be available by telephone at 604.930.7640 or via the direct MLS® line, 604.930.7639 or email mls@fvreb.bc.ca
- As usual, Broker Load offices are able to continue to post their new listings and amendments throughout this period.
Accounting
Accounting staff will not be in the office.
- Brokers can make payments and download invoices at any time during the holidays via the Member Portal.
- Please contact our Helpdesk before the holiday closure for help setting up payments.
- Invoices will be emailed nightly and available on the Member Portal.
Education & Membership
Staff members will update license renewals and PDP compliance.
We wish you a safe and joyful holiday season and we look forward to supporting your business success in 2024.
FVREB Communications