Case Study 299 examines a REALTOR® who caused confusion in her role as Agent by maintaining contact with the Buyer when the Buyer had agreed to be represented by another  REALTOR®. This REALTOR® executed a Consent to Discipline acknowledging a breach of:

  • Rules of Cooperation 6.08: Professional Conduct;
  • CREA Standards of Business Practice Article 3: Primary Duty to Client;
  • CREA Standards of Business Practice Article 6: Written Transaction Agreements;
  • CREA Standards of Business Practice Article 12: Skilled and Conscientious Service;
  • The REALTOR® Code of Ethics.

Case Study 300 examines a REALTOR® who failed to fully disclose in writing the role and nature of service he would be providing, as well as not completing or reviewing all of the pertinent real estate documents with the Complainant before preparation or signing of those documents. This REALTOR® executed a Consent to Discipline acknowledging a breach of:

  • CREA Standards of Business Practice Article 2: Disclosure of Role – Agency;
  • CREA Standards of Business Practice Article 3: Primary Duty to Client;
  • CREA Standards of Business Practice Article 7: Expenses Related to the Transaction;
  • CREA Standards of Business Practice Article 12: Skilled and Conscientious Service;

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Reports of disciplinary action taken by the Board are for the information of members only. Any member found to have shared this information with the public will be reviewed by the Professional Conduct Committee.

Source: Professional Standards